NEWS
◆Notice of Store Relocation◆
RYUKO MMA Ikebukuro shop is relocated to Minami Ikebukuro.
NEW LOCATION:
Ikebukuro Crown Heights Bldg. 5th fl.
3-8-3-502, Minami-Ikebukuro,
Toshima-ku, Tokyo 171-0022
Tel no.: 03-6907-1080
Store hours: 11:00 - 19:00
Please drop by our new location!
Directions to the new location ⇒7 mins on foot from the East exit of Ikebukuro Station. From the East exit, make right on Meiji Avenue and head south (towards Mejiro) along the Meiji Ave. Pass Niku no Hanamasa(a meat supermarket) and SevenEleven(a convenience sotre) on your left and find a craft beer bar. We are on the 5th floor of the building. Our shop is Suite 502. During our store hours, feel free to pull the door and come in!
- NEW ARRIVALFighter's Spirits High-end boxing glove STRIKER model is in stock!
- NEW ARRIVALWinning Stretchable & Non-Stretchable handwraps on display!
- NEW ARRIVALFighter's Spirits headgear, Handwraps, leg guards, focus mitts, kick mitts and more in stock!
- NEW ARRIVALAlma's Japanese-made short-sleeved and long-sleeved rash guards and long spats are in stock now!
- NEWS/EVENTRYUKO MMA Blog updated.
- NEW ARRIVALAlma's made-in-Japan, IBJJF rule compliant Bjj gis/kimonos Super Nova & Simple Models restocked with popular items!
- NEW ARRIVALadidas TILT series boxing gloves with international patented structure restocked!
- NEW ARRIVALPanclass Pro/Am official/approved gloves, knee guards etc. in stock now!
- NEW ARRIVALQuick Wraps, Fist Supporters, Arm Supporters, Groin Guards, Women's Abs Guards, Knee Protectors, Leg Guards, Mitts and more in stock now!
- NEW ARRIVALThe strongest booster supplement Amino Flight Competition! Caffeine-free, anti-doping, domestically produced, safe and secure! Selling well!
- NEW ARRIVALNew and used Jiu-Jitsu wear at our Ikebukuro store, New and used jiu-jitsu wear, gloves, fight shorts, etc. at NEW ARRIVAL Ikebukuro store!
- NEW ARRIVALAdidas Jiu-Jitsu colored belts are now half price! Limited time only!
- NEWS/EVENTRYUKO MMA Blog updated.
- NEW ARRIVALWinning elastic & non-stretch handwraps, pro, amateur and youth match handwraps!
- NEW ARRIVALVENUM in stock! MMA Gloves, Knee Pads, Handwraps, Quick Wraps, Fight Shorts Light Model and more in stock!
- NEW ARRIVALUNDER ARMOUR Hoodies, Jogger Pants, Dry T-shirts at Ikebukuro!
- NEW ARRIVALReebok boxing gloves and fitness gloves on display at Ikebukuro store!
- NEW ARRIVALWinning boxing gloves in stock in small quantity! Rare!
- NEW ARRIVALNew T-SHIRT Hawaiian Tribal 2.0 by RATED-R.
- NEWS/EVENTRYUTO MMA Blog updated.
- NEW ARRIVALSelling well! adidas Kids/Junior jiu-jitsu model T-shirts and Hoodies are now on sale at our online store! The newest addition to the adidas lineup is the newest addition to the adidas lineup.
- NEW ARRIVALSNOW LOTUS 4105mg Joint Supplement Made in Japan & Anti-doping, safe and secure!
- NEWS/EVENTRYUKO MMA Blog updated.
- NEW ARRIVALASURA Energy 6000 Energy Drink Fast with no caffeine & anti-doping!
- NEW ARRIVALAmino Flight Original Squeeze Bottle For hydration at the gym or dojo as well as Amino Flight!
- NEW ARRIVALAmino Flight 10,000 Competition For fighters and athletes in competition & during weight loss!
- NEW ARRIVALAmino Flight 4000 Super Hybrid From athletes to seniors!
- RYUKO MMA SHOP - Martial arts supply in Tokyo
Ikebukuro Clown Heights Bldg. 5th Fl.
3-8-3, Suite 502, Minami-Ikebukuro
Toshima-ku, Tokyo 171-0022
FAQ
Q&A
About RYUKO MMA SHOP
What kind of products do you deal in?
We specialize in combat sports equipment for Boxing, Muay Thai/Kickboxing, Mixed Martial Arts (MMA) and Karate such as gloves, headgear, leg guards, mouthpieces, foul cups and other protective gear, and for Brazilian Jiu-Jitsu (BJJ) and Grappling/Submission Wrestling such as gis/kimonos, belts, rash guards, fight shorts, long tights and more.
In addition, we also have apparel such as rare street wear. We can also provide your own original patches, T-shirts, and personalized embroidery to meet your needs and budget.
We also offer customized kick pants, fight shorts, sports bras and short spats, and many other costumes for both professional and amateur fights.
We also deal in second-hand items, including rare bargains and affordable deals.
Do you have a physical store as well as an online store?
Yes, we have a physical store in Minami Ikebukuro, Toshima-ku, Tokyo.
It is located a 7-minute walk south along Meiji-dori Avenue from the East Exit of Ikebukuro Station.
It is on the 5th floor of Ikebukuro Crown Heights Bldg., which has a craft beer bar on the first floor.
There is no sign outside, so it is a hidden store.
Please find it!
For more directions from the east exit of Ikebukuro station, please click here.
About Orders
Can I return or exchange my order if the item received is a wrong item or defective item?
Yes, you can. Only in case of wrong item, defective item, etc., please contact us by phone or e-mail and return in the item within 7 days from the date of delivery.
We will exchange the item for a good one or refund your money if we do not have the item in stock.
Please note that only unused, unwashed, and tagged items will be accepted.
Can I exchange my order for my convenience?
If you wish to exchange an item due to size or other reasons for your convenience, please contact us by phone or e-mail and return the item within 5 days from the date of delivery.
Please note that we cannot accept exchanges/returns after the return period has expired.
Only unused, unwashed, and tagged items will be accepted.
Upon receipt of the returned merchandise, we will exchange it for an equivalent item or refund the money if it is not in stock, but please note that the customer will be responsible for the actual shipping and refund charges.
Can I make changes to my order?
It is possible to make changes before the product is shipped. Please contact us by phone or e-mail.
I did not receive an order receipt e-mail
The e-mail may not be delivered because it is considered spam or junk mail. Please add “@ryukomma.com” to the domain name and try again. Also, please check your “spam mail” folder and “trash box” to be sure. Please note that some cell phone email addresses may not be able to receive our messages.
Can I order by phone or fax?
Basically, you can only order from our online store or our physical store.
Do you have a catalog?
We are sorry, but we do not have a paper catalog for our customers. Please refer to the product photos and comments on our website. Also, please feel free to contact us for product details.
Can I pre-order products?
Some out-of-stock items in our store can be pre-ordered. Items that can be pre-ordered are indicated in the product description.
Can I take a cooling-off period on my order?
Please note that products purchased through our online store are not subject to cooling-off (unconditional cancellation) under the Act on Specified Commercial Transactions. Therefore, cooling-off is not available for products ordered in our store.
About payment
What payment methods are available?
The following payment methods are available at our online store (net shop).
- Bank transfer (prepayment)
- Credit card
- Convenience store payment (prepayment)
- Cash on delivery
* Some payment methods may not be available for pre-order or special order.
* Please note that the available payment methods are subject to change.
The following payment methods are accepted at the Ikebukuro store (physical store).
- Cash
- Credit card
- E-money
- QR payment
- Traffic IC
*Please note that the available payment methods are subject to change.
What credit card brands do you accept?
Our online store (net shop) accepts the following credit cards for payment.
### Credit Card Brands
- JCB
- VISA
- Master
- American Express (AMEX)
- Diners
All other brands marked JCB, VISA, Master, American Express,
Diners All credit cards with the JCB, VISA, Master, American Express, or Diners mark are accepted.
The Ikebukuro store (physical store) accepts the following credit cards for payment.
### Credit Card Brands
- JCB
- VISA
- Master
- American Express (AMEX)
- Diners
- Discover
All other brands marked JCB, VISA, Master, American Express, Diners, Discover
- JCB, VISA, Master, American Express, Discover
- JCB, VISA, Master, American Express, Discover, Discover
What brands of electronic money, QR payment, and transportation IC are accepted at the Ikebukuro store?
The Ikebukuro store (physical store) accepts payment by the following e-money, QR payment, and transportation system IC.
### Electronic money, QR payment, and Transportation IC brands
- Electronic money (QUICPay, iD)
- QR payment (PayPay, d-payment, Rakuten Pay, au PAY, Mel Pay, WeChat Pay, Alipay+)
- Transportation IC (Kitaca, Suica, and PASMO, TOICA, manaca, ICOCA, SUGOCA, nimoca, Hayakaken)
Payment by credit card failed
Please contact our store by phone or e-mail if you experience a failure or error before reaching the credit card information entry screen.
For credit card payment failures/errors after credit card information entry, we are unable to confirm or determine the reason for the error, as most are due to usage restrictions or security by the credit card company. Please contact your credit card company directly regarding the cause of the error and how to resolve it.
Can I pay in installments?
Basically, we only accept one-time payment for our products, but if you choose to pay by credit card, revolving or installment payment may be possible depending on the contract between you and your credit card company. Please contact your credit card company directly.
About shipping and handling charges
How much is the shipping charge?
Shipping charges vary depending on the amount of your order.
If the total amount of single order is 10,000 yen (including tax) or more, domestic shipping is free. (Excluding Okinawa and other remote island areas)
## Regional Shipping Fees
- North Kanto, South Kanto, Tokai, Hokuriku: 840 yen (tax included)
- Tohoku, Kinki: 930 yen (tax included)
- Chugoku: 1020 yen (tax included)
- Shikoku: 1100 yen (tax included)
- Hokkaido, Kyushu: 1200 yen (tax included)- Okinawa: 1900 yen (tax included) (Tax included)
- Okinawa: 1,900 yen (Tax included)
- Other remote island areas: 2,200 yen (Tax included)
### Shipping charges to Okinawa and other remote island areas will be charged separately even if the total amount of one order is 10,000 yen (tax included) or more.
- Okinawa: 1,900 yen (tax included)
- Other remote island areas: 2,200 yen (tax included)
About shipping and delivery
When will I receive my order?
We try to ship the products in the shortest possible time according to the convenience and condition of our business. We will contact you by e-mail after the product is shipped. You can check the delivery status from the inquiry slip number in the e-mail. We apologize for the inconvenience, but please wait until you receive the information by e-mail.
Can I specify a delivery date and time?
We can specify the delivery date, but not the delivery time. Please contact the delivery company directly using the contact slip number on the delivery notification e-mail or the delivery slip, and use the time zone selection and re-delivery service.
* The contact slip number will be included in the shipment notification e-mail.
I have not received my order
You can check the delivery status from the Inquiry Slip Number and Delivery Number in the order confirmation e-mail. Please check the status of your order. Please note that delivery may be delayed during peak periods such as the year-end and New Year holidays and Christmas, or due to weather conditions such as heavy rain or typhoons. Please understand this in advance.
Can you ship overseas?
We can also ship items overseas. The shipping cost will vary depending on the destination country or region, as well as the size and weight of the product(s) after packaging. We will check and quote the overseas shipping costs and let you know.
About stock and availability
I want to check the inventory of a product
The inventory status of a product is displayed as "Out of stock" or "Limited stock".
## If a product is displayed as「在庫切れ Out of stock」and if「予約可能商品/Available for pre-order」is not displayed in product descriptions, a pre-order is not acceptable.
If a product is marked “Available for pre-order”, you can place a pre-order by adding the product to your cart, even if it is marked “Out of stock” or “0 in stock”.
### Products marked “Limited stock” may be out of stock depending on the size and color options. If there are choices, the number of each “In stock” is shown.
For items that are marked as “Available for pre-order” in the product description column, you can place a pre-order by adding the item to your cart, even if it is marked “Out of stock” or “0 in stock”.
Although we update our inventory status as soon as possible, there may be a time lag in data updates, which may cause an item to become out of stock while you are entering your order. In such cases, please check the “Out of stock” or the option “In stock” or “Items available for pre-order”.
Will you let me know when your products are in stock?
We will only announce details of arrival on the product page, on our official blog, on our social media, or in our newsletter. We do not provide individual notification service to our customers.
Do you have products in different colors and sizes other than those listed?
Only products in the sizes and colors shown on the site are available. For some products, we may add additional color lineups or sizes, or reduce some colors, depending on the season, trends, or customer requests.
About the member site
I don't know my member ID and cannot log in to the member site
Please click the "Forgot member ID or password" link on the login screen. If you have forgotten your member ID, please enter your registered e-mail address and phone number and click the “Reissue [Submit]” button. We will send you your registered member ID by e-mail.
I don't know my password and cannot log in to the membership site
Please click the "Forgot member ID or password" link on the login screen. If you have forgotten your password, please enter your member ID and registered phone number and click the “Reissue [Submit]” button. A temporary password will be issued and sent to you by e-mail. After logging in with the temporary password, please change your password.
I want to unsubscribe from the e-mail magazine/news letter
After logging in to the "Member Site," click on "Change Member Information" from the "Member Information Confirmation/Change" menu and change the e-mail magazine delivery to "Do Not Want. Please note that due to the data reflection in the delivery system, you may receive e-mails for up to one week after the unsubscribe procedure.
To check your past order history
Please login to the "Member Site" and open "Order History". Please search by “Order Date” or “Order Number”. Some items may not be displayed immediately after you place an order. Please wait until they are reflected in the system.
Please note that orders placed by phone, email, or in person at a physical store will not be reflected in your “Order History”.
I want to change my membership information such as registered address, phone number, etc.
After logging into the "Member Site", click "Change Membership Information" from "View or Change Membership Information", change the desired items, and click "Change Information [Confirm]" After making your desired changes, click on the “Change Information [Confirm]” button. After confirming your changes, click the “Change Information [Submit]” button.